Managing your user account

How do I modify my personal contact information ?

Modification of your personal contact information is done on the IDRIS extranet site.

  • If you do not have an Extranet password or have lost it, the access procedures to Extranet are explained on this page.
  • If you have your Extranet password and login, click on Extranet, then: Votre compte (Your account) ⇒ Vos données (Your information) ⇒ Coordonnées (Contact information).

The only information which can be modified is your:

  • e-mail address
  • telephone number
  • fax number

To modify your postal address, you must send us a completed FGC form.

Disk space : Where do I stock my files ?

Several disk spaces are available on the IDRIS machines. Consult our website information to obtain information about the HOME, WORKDIR, TMPDIR and the size limits for each machine: For users ⇒ Name of the machineComputing environmentDisk space and quotas.

Choose your stock space according to your needs (permanent data, semi-temporary, temporary, large or small files, etc.).

How do I consult my consumption of hours ?

We advise you to use the Extranet interface. Complete information can be found on this page.

What should I do when I will soon use up all my computing hours?

It is possible to make a request for supplementary hours in order to continue projects which have used up all their allocated hours. This may be done anytime during the year. For more information, consult the following page.

Is it possible to know machine availability?

You may obtain this information by connecting on Adapp. The scheduled times for the machines to be stopped and their availability in real time are displayed at the top of the screen just after the connection.

If there is an important incident, a message will also be displayed on an IDRIS website page which is available without a password.

How do I recover files which I accidentally deleted?

The procedure for file recovery is the same on Adapp, Turing and Ada. Therefore, you simply follow the file recovery procedure on the machine where you lost or deleted your files.

Is it possible to ask IDRIS to transfer files from one user account to another user account?

Only the project manager may make this request. The request must be made by a signed fax or postal mail and must indicate the following:

  • The name(s) of the concerned machine(s)
  • The two login accounts (former and new)
  • The list of files and/or directories to be transferred
  • Following this, the project manager may request closure of the former account: Account management: opening and closing of accounts.

Recuperation of files on an external support

It is no longer possible to recuperate files on an external support (i.e. portable disk drives).