The Artificial Intelligence (AI) User Support Team

The Artificial Intelligence (AI) User Support Team is composed of 12 engineers and, together with the High Performance Computing (HPC) User Support Team, forms the privileged interface between IDRIS and its users. Its mission consists of helping researchers to most effectively use the supercomputing resources available at IDRIS.

With this objective, the following services are provided as a support base to users:

  • User support via e-mail and telephone communications
  • A Web site ( developed as a knowledge base for IDRIS users
  • The deployment and maintenance of software layers used in AI (TensorFlow, PyTorch or Caffee).

These services are jointly provided by the HPC and AI user support teams, allowing them to pool their efforts to the extent possible in order to take advantage of the numerous points of convergence between HPC and AI in using the computing resources.

The AI User Support Team:

To contact a member of the IDRIS personnel by e-mail, compose the address in this way: first